As anyone involved in the world of facilities management knows,
this is not a static industry. As corporate strategies change,
consumer preferences evolve and everyone’s expectations grow,
the modern facilities manager needs to adapt as well.
One of the more recent trends is the growing importance, if not
outright requirement, to systematically capture and store data
from an FM program into a modern FM software system. Only
by knowing what’s happening across a range of locations (e.g.
stores, restaurants, buildings, facilities) can anyone truly gain
transparency and understand performance of all the elements
involved in maintaining operations and brand standards.
FMs with true visibility into their program can gain actionable
data, identify problems and deliver superior performance.
However, as pressures continue to increase, transforming
facilities management into a more strategic domain that can
drive substantive business impact will be an imperative.